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MENTAL HEALTH RESOURCES: Info for those struggling with mental health

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Across the state of Arizona, there are numerous resources and hotlines available for people struggling with different issues: Anxiety, depression, eating disorders, dissociative disorder, etc.  

This guide looks at some of the resources that are available, including a number of hotlines that are available around the clock. 

Before we get to the full list, if you or someone you know is in immediate crisis, you can call 911 or reach the National Suicide Prevention Lifeline at 1-800-273-8255 or chat with someone online.

American Foundation for Suicide Prevention

This group offers support to those struggling with suicide, whether it is families who have lost a loved one to suicide or for those who have suicidal thoughts. ADFP  raises money and works with advocates to advance suicide prevention efforts across the county.

More on how to become an advocate

Learn about AFSP Arizona, which was chartered in 2010.

Arizona Department of Health Services -- Bullying Prevention

ADHS offers tips and resources for parents to help identify and stop bullying among children. According to AZDHS, only 20 to 30 percent of students tell adults or authoritis about the act of bullying.

"That leaves the vast majority of children who believe they have no one to turn to and are left to suffer alone," AZDHS said.

The program offers five steps for parents: 

1. Define
2. Recognize
3. Act
4. Discuss
5. Educate

The site offers resources to understand and apply each step of the process.

AHCCS Suicide and Crisis Hotlines

These Arizona Health Care Cost Containment System hotlines are offered by county by the state's Medicaid agency:

  • Maricopa County served by Mercy Care:
    1-800-631-1314 or 602-222-9444
  • Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties served by Arizona Complete Health - Complete Care Plan:
    1-866-495-6735
  • Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties served by Steward Health Choice Arizona:
    1-877-756-4090
  • Gila River and Ak-Chin Indian Communities:
    1-800-259-3449
  • Salt River Pima Maricopa Indian Community:
    1-855-331-6432

University of Arizona Counseling Services

The University of Arizona offers to on-campus and off-campus students. At Counseling & Psych Services (CAPS), students can speak with licensed mental health professionals about things like:

  • Anxiety and depression
  • Eating and body image
  • Alcohol and drug concerns
  • Family, friend, roommate, and relationship problems
  • Sexual assault and relationship violence
  • Crises and trauma
  • Psychiatric medication
  • And anything else you need to talk about.

All currently enrolled students are eligible to be seen at CAPS.

CAPS Main phone: (520) 621-3334. 
CAPS Main hours: 8:00am-6:00pm (except university holidays)

(For crisis situations after-hours, you can reach a counselor by calling CAPS Main.)

Online CAPS resources for students:

Health and Crisis Services -- Pima County

Adult Protective Services
520-872-9000
1455 S. Alvernon
Mon-Fri 8 a.m. – 5 p.m.

Arizona Lions Vision Center
520-777-7334
At Community Food Bank – 3003 S. Country Club Road, Suite 214
Wed 8 a.m. – 4 p.m. Thurs 9 a.m. – 4 p.m.

CODAC Substance Use Disorder Referrals Line
520-202-1786
Available 24 hours a day, 7-days a week

Community Wide Crisis Line
24 hours a day, 7 days a week, 365 days a year
520-622-6000 or 1-866-495-6735
(TDD/TTY: 1-877-613-2076)
(for medical, police and fire emergency situations, always call 911)
Department of Economic Security-Assistance and Medical Eligibility 638-2270
Arizona Health Care Cost Containment System (AHCCCS) Nursing Level of Care.

Crisis Text Line: Text TALK to 741741
Available 24 hours a day, 7 days a week to talk to a counselor

Arizona Teen Crisis Solutions

Arizona Teen Crisis Solutions is a resource for struggling teens and their parents. They offer a 24-hour cell phone hotline: (623) 879-9600.

Mothers Awareness on School-Age Kids

MASK aims to engage and educate all members of the community, including parents and children, on the issues faced by today's youth.

The group offers education, trainings and resources on a variety of topics, including bullying, depression, eating disorders, alcohol and drug use, technology and more.

Visit the MASK website

NAMI Southern Arizona

The National Alliance on Mental Illness in Southern Arizona offers a crisis hotline, as well as information on crisis facilities and other resources.

Crisis resources for the greater Tucson area:

If you or a loved one are in immediate crisis, call the Community Wide Crisis line: (520) 622-6000 or 1 (866) 495-6735.

If you need to call 911, NAMI says to ask for a CIT (Crisis Intervention Trained) officer who is equipped in handling a mental health crisis situation or ask for the MAC (Mobile Acute Crisis) Team.
Click here for more information 

Walk in crisis support is available 24 hours a day, 7 days a week at the Crisis Response Center, 2802 E District St in Tucson (South of AJo Way and Country Club)

Emerge Crisis Line for domestic violence and sexual assault victims:
(520) 795-4266 or 1 (888) 428-0101

Full list of crisis facilities available here

National Suicide Prevention Lifeline

If you are in need of immediate help, you can call 911 or reach the National Suicide Prevention Lifeline at 1-800-273-8255, text TALK to 741741, or chat with someone online.

More from the Suicide Prevention Resource Center

Trans Lifeline

Trans Lifeline is a non-profit that focuses on meeting the needs of the trans community through service, material support, advocacy and education. According to Trans Lifeline, nearly 40% of transgender Americans report having attempted suicide, nearly 10 times the national average.

Hotline

Need to talk? Their peer support hotline is run by and for trans people. The hotline is available from 7 a.m. - 1 a.m. PST. Volunteers may be available during off hours.

US: 877-565-8860

Canada: 877-330-6366

Substance Abuse and Mental Health Services Administration

You can find behavior health treatment services near you by putting your address or zip code into this locator on the Substance Abuse and Mental Health Services Administrations' website.

If you'd rather speak to someone on the phone, call 1-800-662-4357 (HELP).

Veterans Affairs

Veterans can contact their local VA, which should help guide you to services you need. 

Military Crisis Line

This hotline is staffed by responders from the Department of Veterans Affairs, many of whom also served. The service is available around the clock and is confidential, serving current service members, veterans, National Guard members and family and friends.

Connect with a responder: 

Call: 1-800-273-8255 and press 1

Chat online

Text 838255

Support for deaf and hard of hearing: 1-800-799-4889

Is there an important resource that is not on this list?

If we missed an important resource, please email newstips@kvoa.com.

Are you or a group you're apart of advocating for mental health in Southern Arizona?

We would love to hear more about what you are doing to enact positive change in your community! Email newstips@kvoa.com or acuwalker@kvoa.com with any story idea. Spread Kindness!

Austin Walker

Austin is a Reporter at KVOA News 4 Tucson. He graduated from the University of Missouri School of Journalism in May of 2020.

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