Southern Arizona | Investigating 4 You

N4T Investigators: New year brings old scams

2019 is upon us, and experts say now is a perfect time to resolve to be ‘scam-free’ in the year ahead.

2018 was a busy year when it comes to unwanted telemarketing calls.

The Federal Trade Commission received more than 3.7 million complaints about robo-calls.

With more than 166,000, Arizona ranked number three in the number of national do not call registry complaints per 100,000 residents.

“I you can tell that it’s a scam, just hang up. Don’t engage,” said Susann Miller with the Better Business Bureau of Southern Arizona.

Miller tells the News 4 Tucson Investigators, it may be the new year, but would-be scammers will still be up to their old tricks.

“We have to remember that scammers will devise new scams, but they’ll also rework old scams,” Miller told the News 4 Tucson Investigators.

All the more reason to take the time to review your accounts, to make sure all those holiday transactions that are now showing up are legit.

“This is a time where you just want to make it a standard behavior to look at your credit card receipts every month when you get them. Make sure that your statement has charges that are made by you,” Miller told the News 4 Tucson Investigators.

The new year is also a perfect time to update the malware and anti-virus protections on your computer, and to update your passwords.

Also, when you do business online, it’s always best to make sure you do your research.

“Because you just want to make sure that you’re working with a legitimate company, and a company that cares about trust,” Miller told the New 4 Tucson Investigators.

When it comes to those telemarketing calls, it’s best to think, before you act.

“If you have an incoming call that you did not initiate, and somebody is calling you to sell you something, or a charity call, do not react emotionally to any of those types of calls, because that’s exactly how they get you.” Miller said.

Click here for the Better Business Bureau’s Scam-Tracker.

For more information about the Federal Do-Not-Call Registry click here.

If you have a story you would like us to investigate, email us at, or call the News 4 Tucson Investigators tip line at (520) 955-4444.

Paul Birmingham

Paul Birmingham

Paul Birmingham is an Edward R. Murrow Award winning broadcast journalist and Investigative Producer with the News 4 Tucson Investigators. Paul is a Tucson native, UA graduate, and licensed private investigator.
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